Acres School of Motoring ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following personal data about you:

a. Personal Information You Provide to Us

Name
Address
Email address
Phone number
Date of birth
Driving licence details
Payment information

b. Automatically Collected Data

Technical data such as IP address, browser type, and version
Information about your visit, including pages visited, time spent on our website, and other diagnostic data

c. Data from Third Parties

Data from third-party platforms if you contact us through them (e.g., social media platforms)

2. How We Use Your Information

We use your personal data for the following purposes:

To provide our driving lessons and related services
To manage bookings and payments
To communicate with you, including responding to your enquiries
To comply with legal obligations
For marketing purposes, where you have given consent

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual necessity: To perform the contract between you and Acres School of Motoring
Legitimate interests: To improve our services and manage our business
Consent: Where you have given clear consent for specific processing purposes (e.g., marketing)
Legal compliance: To fulfil legal obligations

4. Sharing Your Information

We may share your personal data with:

IT service providers (e.g., website hosting)
Any third parties you have explicitly consented to

We do not sell or rent your personal data to third parties.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including to satisfy legal, accounting, or reporting requirements.

6. Your Rights

Under the UK GDPR, you have the following rights:

Right to access: Request access to your personal data.
Right to rectification: Request correction of inaccurate or incomplete data.
Right to erasure: Request deletion of your data under certain circumstances.
Right to restriction of processing: Request to limit processing of your data in specific situations.
Right to data portability: Request to transfer your data to you or another provider.
Right to object: Object to processing where we rely on legitimate interests or direct marketing.

To exercise your rights, please contact us using the details below.

7. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, or destruction.

8. Cookies

Our website uses cookies to enhance your user experience. For more information, please see our Cookie Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email. Please check back regularly to stay informed of updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us. Our contact details can be found in the site footer - email and phone icons.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data in accordance with the law.

ICO Contact Details:

Website: https://ico.org.uk/

Phone: 0303 123 1113

By using our services, you agree to the terms of this Privacy Policy.